FAQ

You can easily place an order through our website. Browse our product collections, select the furniture you want, and click the “Add to Cart” button. Once you are done selecting, click the cart icon in the upper right corner to go to the checkout page . There, you will be asked to fill in your shipping and payment information. Follow the next steps to complete your order. If you have any difficulties, please do not hesitate to contact our customer service team via phone or email listed on the Contact page.

Estimated delivery time may vary depending on the shipping location and product stock availability. Generally, after your payment is confirmed, we will process your order within 1-3 business days. For a more accurate estimated delivery time to your location, you can see the information on the checkout page after entering your shipping address. We will always try to ship your order as quickly as possible.

The product price listed on the website does not include assembly costs, unless specifically stated in the product description. Some of our products may require assembly. If you need assembly assistance, please contact our customer service team for more information on costs and availability of assembly services in your area.

We are very sorry if you receive a defective or incorrect product. Please contact our customer service team within [number of days] of receiving the product, with clear photos or videos of the damage or incorrectness. We will follow up immediately and arrange a suitable product replacement or provide the best solution for you according to our return and exchange policy.

Yes, we have a showroom located at Jl. Soekarno Hatta No.KM.6, RW.5, Penggung, Ngabul, Kec. Tahunan, Kabupaten Jepara, Jawa Tengah 59428.

You can visit our showroom  to see our furniture collection directly and consult with our team.